BE PATIENT, BE
POLITE OR BE GONE
I reserve the right
to decide who I conduct business with. You may bully offshore eBay
representatives, but not me. If you get snippy with me, we're
immediately done. If you get impatient with my machine work, I'll
just refund you and move on to the next customer.
- Real Life Example, March 2023:
Justin C. places an
order midweek. It's a $230, four item order. Each piece requires
custom machining and is made from scratch.
His email contains
his birth year. He's almost 40 y/o. So, you know, an actual adult.
(which is the second non-business day of the week) and his
very first email to me, he threatens a chargeback for non shipment.
immediately refunded and banned from future orders.
Justin apologizes a
few minutes later and agrees the assumption in the delay was his
It's too late for
Justin and now he must order form someone else.
- Real Life Example, September 2023:
Braulio M., a several-order repeat
customer that knows exactly how I operate, sends me multiple
emails, nagging me for a tracking number on a $130 CUSTOM order
that requires extensive, careful machining.
After being told that his order will
ship when it's finished, he suggests that his order will ship,
"SO, it's when you get around to it".
Braulio is promptly refunded and
banned from future orders.
Approximately 17 other, patient
customers suddenly move ahead one spot in line.
ORDER LOOKUP &
& Tracking Number Search
All orders ship through the USPS (post
office) and they all have tracking numbers.
numbers will NOT track after they leave US Customs.
If you require more precise tracking than
what USPS offers (mainly those countries east of Europe), you are
welcome to pay an additional fee for FedEx or UPS.
- Your tracking number will arrive in an
email directly from me.
- The subject line of the email will read
"Your Alliance Hobby Order" - in this email is your
- If you don't have this email, check
your spam box.
- You can search inside your email
program by searching for:
- "Your Alliance Hobby Order"
(use the quotes)
- If you still cannot find your tracking
number, please email me.
Allow me to remind all buyers that it's
just myself here. I am not Amazon. I'm one man answering emails,
printing labels, machining parts, buying materials and running to the
post office. I am also raising a daughter.
I am aware I don't have the fastest
turnaround time. If you're not okay with that, there are sellers that
will happily ship you actual junk within two hours. Please, buy from
them. I make some pretty amazing stuff, and I have hundreds of
options. But, I make it all by myself.
Having said that, I try to ship orders
days per week. If you have not received your
tracking number or seen movement on the tracking after a few days, contact
- Custom work is typically exempt from
the above and requires longer lead times. COVID absolutely destroyed the
supply chain for raw materials and the effects are *still* being felt in
late 2023. Aluminum is up. Brass is WAY up. The OEM's never have
- Also, we're going on my
9th or 10th
year doing this. I think I've raised maybe four product's prices total
in that entire time, none of which since COVID.