Return & Exchange Policy

  • Alliance Hobby's return window is 7 days (from the day you receive it), with the following limitations.
     
  • All products must be unused. The moment it's installed, it's yours, unless defective.
     
  • Defective returns will be issued a full refund or exchange, at the buyer's choice.
     
  • On defective items, if asked, I will refund your shipping to me up to the same amount it cost me to ship to you. I don't have any special dealer shipping rates. I pay what you pay at the post office. Remember, items less than 16 oz go First Class and not Priority.
     
  • Non-Defective items will be refunded minus my shipping costs and the buyer incurs their return shipping.
     
  • Custom work is NOT returnable, unless defective. This includes, but is not limited to, painting, powder coating, polishing and custom-length barrels. Other exclusions would be anything turned on an Alliance Hobby lathe or milled on an Alliance Hobby mill. Email me if you have questions.
     
  • An RMA number is not needed. Just include a note with email, name, address, etc. Better yet is to print out the Paypal Transaction Page (if you know how to dig around in Paypal). Returns may be mailed to:

ALLIANCE HOBBY - RETURNS
2212 W STATE ST STE 224
ALLIANCE OH 44601-3529
UNITED STATES